Aged Care Service


Providing all levels of care across the Cox Peninsula

Belyuen Aged Care offers individual care and support to approved clients on all levels of care wishing to access services within the Cox Peninsula region of Darwin.

Whether you are located in Berry Springs, Dundee or Wagait Beach or any point in between, we will work with you to tailor an individual care plan that best suits your needs goals and any preferences you may have to assist you to live independently in your own home longer.

We also understand the difficulties and costs associated with living a rural or remote lifestyle so please talk to us today to discuss how we can support you.

For more information:
Aged Care Service

Policies And Procedures


Copies of these Aged Care Policies are available in each of our facilities and within care recipients Communication and Clients Care Note Folder.
  • Compliment and Complaint Handling Policy
  • Vehicle Policy
  • Infection Control Policy
  • Cancellation Policy
  • Epidemic / Pandemic Response procedure
Policies And Procedures

Feedback Form


Belyuen Aged Care Service strives to do the best it can for its clients and other stakeholders. Compliments received by the service tell us what we are doing right. Negative feedback and complaints received by the service are an opportunity for improvement. All feedback is taken seriously.

We will make all reasonable efforts to understand issues or concerns, and to resolve issues within the service when they arise. The timely and efficient management of complaints fosters a positive, cooperative attitude with care recipients, their representatives, visitors, volunteers, and staff.

If you would like to submit feedback to the service you can use the form below or, alternatively, lodge feedback in writing by email to Kelly.murphy@belyuen.nt.gov.au or cathy.winsley@belyuen.nt.gov.au, or by telephone on (08) 8978 5078 or in writing by mail to Belyuen Community Government Council / Aged Care Complaints, CMB18, Belyuen, NT 0801

If you would like more information on the Feedback and Complaints process please refer to our Feedback and Complaints Policy.
 
 
 
 















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